Soul Cheeze is an accredited member of the Vegan Traders Union

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©2019  by Soul Cheeze

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SHIPPING POLICY

Shipping times

We only make small, fresh batches and won't always have every Cheeze in stock.

Orders placed by Saturday midnight will be sent on Wednesday or Thursday, with a one day delivery. Orders placed later than Saturday, are most likely to be shipped the week afterwards.

If you have an urgent delivery requirement please contact us, so we can see if we are able to accommodate you. 

Collection

We are based in Cheshire, close to Nantwich. If you live close you can collect your cheeses - on appointment only - to save on shipping costs and packing materials.

Important

Please make sure you are going to be in for the delivery, have it delivered to a business address, or indicate a neighbour's home or safe place where it can be left. You can leave instructions to Royal Mail.

Our cheezes need to be kept chilled, so we send them with frozen icepacks - which you can re-use - and use Royal Mail Tracked 24. Please refrigerate them upon arrival.

Returns

All food sales are final. If the goods are delivered damaged, or have anything wrong with them, please let us know as we want to you be happy with your purchase. 

Soul Cheeze is not responsible for damage or loss as a result of packages being undeliverable. Please provide the correct shipping address, phone number and email address.

Shipping costs
Currently we only ship to the UK. Royal Mail Tracked 24 aims to deliver the next business day.

Small parcels £4.50, bigger parcels (roughly 5 items) £6.50. Free shipping over £65.